UTSAV PAUDELSURVEY UP/07

EXPEDITION FILE · KATHMANDU, NEPAL · 27.7172° N / 85.3240° E

BASE CAMP · 1,400 M FIELD DOSSIER № 07 — EST. 2023 27.7172° N · 85.3240° E · +05:45

Utsav Paudel Machine Learning Engineer — charting AI systems from Kathmandu, Nepal.

  • Generative AI
  • RAG & GraphRAG
  • LLM systems
  • Voice AI
  • AWS Bedrock
  • Python · PyTorch · FastAPI
Current dispatch

Shipping production voice agents and RAG pipelines at Leapfrog Technology — Kathmandu.

Origin

Kathmandu, Nepal. Working between the Himalayas & us-east-1.

Availability

Open to consults, collabs, and the kind of problem nobody has a Stack Overflow answer for yet.

Utsav Paudel, Machine Learning Engineer from Nepal, with the Langtang mountain range behind him
FIG. 01 — SURVEYORLANGTANG RANGE, NP ↗

CAMP I · 2,800 M§ 01 — ABOUT THE SURVEYOR

A brief self-portrait, surveyed in three columns.

Name
Utsav Paudel
Role
Machine Learning / AI Engineer
Company
Leapfrog Technology
Based
Koteshwor, Kathmandu, Nepal
Experience
2.5+ years, production AI
Stack
Python AWS

I bridge the theory with the production-grade.

Machine Learning Engineer with 2.5+ years building Generative AI, RAG architectures, and cloud-native AI for fintech and healthcare. My favourite systems are the ones that think in one modality and speak in another — a phone call that becomes a database row, a stack of PDFs that becomes a conversation.

Right now I'm at Leapfrog Technology, deep in AWS Bedrock, Claude, and Amazon Nova. Before that, Fusemachines and E.K. Solutions, where I cut my teeth on retrieval, prompt engineering, and the unromantic art of making transformers fit inside a budget.

Off-hours I live outside — trekking Langtang, following waterfalls, photographing the mountains that raised me. The thing I believe about engineering: you ship better systems if you remember how small you are.

I like working on problems that don't already have a clean answer. Ambiguity is where the interesting engineering lives. If that sounds like your weekend, let's talk.

Years in the trade

2.5+

Since late 2023
Documents retrieved

10,000+

Across RAG & GraphRAG pipelines
LLM extraction accuracy

95%

On structured extraction benchmarks
Utsav Paudel holding the flag of Nepal at a Himalayan summit

Building AI from the roof of the world.

PLATE II · MARDI HIMAL, 2024

CAMP II · 4,200 M§ 02 — SURVEY PLATES I–IV

Four machine learning systems, shipped to production.

PLATE I — FINTECH / VISAAWS · BEDROCK

Visa Analytics Chatbot.

A four-stage RAG pipeline on AWS Bedrock + Claude Haiku 4.5, with an ID-mapping citation strategy so every answer points to the exact paragraph in the source document. No more hallucinated references.

Role
Lead ML Engineer
Year
2025 · Leapfrog
Stack
Bedrock, Claude, Python
Impact
Deployed to prod
  • AWS Bedrock
  • Claude Haiku 4.5
  • RAG
  • Python
  • FastAPI

pipeline.schema4-stage

01retrievehybrid · bm25+dense
02re-rankcross-encoder · top-k
03cite-mapid → span
04answerclaude haiku 4.5

PLATE II — FINTECH / LENDINGNOVA PRO · PGVECTOR

GoLend AI Assistant.

A Text-to-SQL assistant powered by Amazon Nova Pro with BM25 + pgvector hybrid search, IVFFlat / HNSW indexing, MMR re-ranking, and AWS Guardrails — so loan officers can ask "which applicants missed their third installment?" and get a correct query back, every time.

Role
ML Engineer
Year
2025 · Leapfrog
Stack
Nova Pro, Postgres, Python
Impact
50% faster queries
  • Nova Pro
  • pgvector
  • BM25
  • HNSW
  • PostgreSQL

nl → sql · previewaccepted

-- "which applicants missed their third installment?"
SELECT a.id, a.name, a.email
FROM   applicants a
JOIN   installments i ON i.applicant_id = a.id
WHERE  i.sequence = 3
  AND  i.paid_at IS NULL
  AND  i.due_at < now()
ORDER BY i.due_at DESC
LIMIT 50;

PLATE III — HEALTHCARE / VOICENOVA SONIC · TWILIO

Voice AI for patient engagement.

A real-time IVR agent that picks up the phone, confirms insurance, and schedules follow-ups — built on Amazon Nova Sonic + Twilio, with a Textract → Nova Pro → OpenEMR pipeline behind it. 60% reduction in scheduling overhead.

Role
ML Engineer
Year
2025 · Leapfrog
Stack
Nova Sonic, Twilio, Lambda
Impact
60% less overhead
  • Nova Sonic
  • Twilio
  • Textract
  • OpenEMR
  • AWS Lambda

call · transcript · 00:23live

callerHi, I need to move my follow-up, my daughter's sick.

agentOf course. Dr. Mehta has openings Thursday at 10 or Friday at 2 — which works?

callerFriday at 2, please.

agentBooked. I'll text the confirmation to the number on file.

PLATE IV — FINTECH / ANALYTICSNEO4J · GRAPHRAG

Lender IQ · GraphRAG.

A knowledge-graph-backed retrieval system over 10,000+ financial documents. Entities and relationships extracted with LLMs, stored in Neo4j, and queried with GraphRAG to answer questions traditional RAG can't — "which guarantors are co-signing loans across three or more portfolios?"

Role
ML Engineer
Year
2024 · Fusemachines
Stack
Neo4j, LangChain, Python
Impact
40% accuracy lift
  • Neo4j
  • GraphRAG
  • LangChain
  • FastAPI
  • GPT

knowledge-graph · subsetneo4j

CAMP III · 6,400 M§ 03 — ASCENT LOG

The route, in reverse chronology.

MAY 2025PRESENT

Machine Learning Engineer Leapfrog Technology Pvt. Ltd. — Kathmandu, Nepal

  • Visa Analytics Chatbot on AWS Bedrock + Claude Haiku 4.5 — 4-stage RAG, ID-mapping citations.
  • GoLend AI: Text-to-SQL on Amazon Nova Pro + PostgreSQL pgvector.
  • Voice AI agent on Nova Sonic + Twilio — 60% less scheduling overhead.
  • Automated patient-referral pipeline, Textract → Nova Pro → OpenEMR.
  • Bedrock
  • Nova Pro
  • Nova Sonic
  • Twilio
  • Lambda

SEP 2024MAY 2025

Associate ML Engineer Fusemachines Pvt. Ltd.

  • RAG & GraphRAG systems with 40% accuracy improvement across 10,000+ financial documents.
  • LLM extraction pipelines (GPT, Gemini) reaching 95% accuracy.
  • Retrieval optimization delivering 50% query time reduction.
  • Neo4j
  • LangChain
  • GPT
  • Gemini
  • Python

JAN 2024JUN 2024

Associate ML Engineer E.K. Solutions Pvt. Ltd.

  • 5+ scalable ML APIs on FastAPI + PyTorch serving 1,000+ daily requests.
  • 25% LLM accuracy lift via Chain-of-Thought prompt engineering.
  • 35% transformer performance optimization with 20% memory reduction.
  • FastAPI
  • PyTorch
  • Docker
  • Redis

OCT 2023JAN 2024

ML Engineer Trainee E.K. Solutions Pvt. Ltd.

  • Foundational ML model development and training pipelines.
  • Prototyping of NLP and computer-vision solutions.
  • PyTorch
  • OpenCV
  • NumPy
Utsav Paudel at a waterfall while trekking in Nepal

Curious by nature.
Engineer by craft.

PLATE III · ON TRAIL, 2024

CAMP IV · 7,900 M§ 04 — EQUIPMENT MANIFEST

The kit, laid out flat before the climb.

AI · ML frameworks07

Where the thinking happens.

  • PyTorch
  • LangChain
  • LangGraph
  • LangSmith
  • CrewAI
  • Google ADK
  • OpenCV

Languages03

Daily drivers.

  • Python
  • SQL
  • C++

Web frameworks03

APIs & edges.

  • FastAPI
  • Django
  • Django REST

Databases04

Where state lives.

  • PostgreSQL (pgvector)
  • Neo4j
  • MongoDB
  • SQLite

Cloud06

AWS, mostly.

  • AWS Bedrock
  • Lambda
  • EC2
  • SQS
  • SNS
  • Vertex AI

Infrastructure05

Plumbing, done right.

  • Docker
  • MLFlow
  • Redis
  • Celery
  • Alembic

SUMMIT · 8,848 M§ 05 — GET IN TOUCH

Have a problem that's a little too
weird for the average
ML shop?
Email me.